UK independent parcel carrier Yodel has announced Alison Richardson, as its new Director of HR Operations.

Alison has over 20 years’ experience in human resources with a proven track record of delivering business improvements and managing relationships with key stakeholders.

The new role will see Alison driving health and wellbeing initiatives across the business, including supporting mental health first aiders and champions, colleague wellbeing and Yodel’s diversity & inclusivity activity.  With Yodel’s significant growth in recent years, Alison will also continue to lead the recruitment team which has seen the HR team help to create over 10,000 roles.

Having previously spent over 10 years in various senior HR positions at the National Nuclear Laboratory, Alison started at Yodel in 2018 as Senior HR Business Partner. There, she supported the sort and transport operations before moving to Head of HR Operations in December 2019.

Commenting on the new position, Alison Richardson, Director of HR Operations said: “People are at the core of Yodel’s operations and it’s an honor to be taking on such an important role as the business continues to grow. I look forward to continuing to develop our innovative HR processes to provide the best support to our colleagues across the business.”.

John Hardman, Chief People Officer said: “Alison’s hard work and dedication in her role has positioned her as a core member of the HR team. Her expertise is testament to Yodel’s commitment to employing the best people across the business and her commitment to colleagues will support the business’s continued success.

To find out more about working for Yodel, and the roles and training available, visit